Política de privacidad
Bright Jolly operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bright Jolly is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details (name, billing address, shipping address, phone number, email address)
- Financial information (payment method details, transaction information, payment confirmation)
- Account information (username, password, preferences, security details)
- Transaction information (items viewed, cart activity, purchases, returns, exchanges, cancellations)
- Communications (customer support messages and inquiries)
- Device information (IP address, browser type, device identifiers, network connection)
- Usage information (interaction with the website, navigation behaviour, time spent, pages viewed)
Personal Information Sources
We collect personal information from:
- Directly from you (when you place an order, create an account, or contact us)
- Automatically through the Services (cookies, analytics, device tracking technologies)
- Service providers (payment processors, shipping partners, IT systems)
- Partners or third parties where applicable
How We Use Your Personal Information
We use your personal information to:
- Provide, operate and improve the Services
- Process payments and fulfil orders
- Manage accounts and customer relationships
- Arrange shipping, returns and exchanges
- Provide customer support
- Send service-related communications
- Personalise your shopping experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
We may also use information for marketing and advertising purposes, including showing relevant offers and promotions based on your activity.
How We Disclose Personal Information
We may share personal information with:
- Shopify and service providers (payments, hosting, analytics, fulfilment, customer support)
- Business and marketing partners for advertising and promotional purposes
- Third parties when required for shipping or completing transactions
- Affiliates or internal business group companies
- Legal authorities when required by law or to protect our rights
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the platform. Your data may be transferred and processed by Shopify and its partners in different countries.
To learn more about how Shopify handles personal data, you can review their privacy policy and privacy tools provided by Shopify.
Third Party Websites
Our Services may include links to third-party websites. We are not responsible for their privacy practices, content, or security. We recommend reviewing their privacy policies before providing any personal information.
Children’s Data
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us so we can delete it.
Security and Data Retention
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure.
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Request data portability
- Object to or restrict processing
- Opt out of marketing communications
- Withdraw consent where applicable
You may exercise these rights by contacting us at the email below.
If you are in the EU or UK, you may also lodge a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred, stored, or processed outside your country, including outside the European Economic Area. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
We are the data controller responsible for your personal information.